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PDF Version

Click here for a pdf version of our customer testimonials.

 
 

 
 
   
    Geoff Corey - Apex, North Carolina
    “Design & Layout Services did a fantastic job! My general contractor and architect both commented that they had not seen a client so far ahead of the game. I reviewed the layout with a consultant and they were amazed. No equipment was missing and everything was set up for efficiency in the operation. The people at DLS were responsive and helped me make my first store possible. My hats are off to Design & Layout Services! I will be using them for the next store!”  

 

    Robin Drunsic - Manchester Center, Vermont
    “I just wanted to tell you how happy the four of us have been with the work you and your team has done for us. We have had numerous comments from our electricians, and contractors about how amazing the specs are and the clarity of the design and it makes us feel really good about money well spent. I wanted to pass it along to you all so you know how well received your services are here. You definitely live up to your reputation and we are really thankful for hiring you!”  

 

    Richard Chan - Dededo, Guam
    “We are very pleased and impressed with the end-result of our latest project. Design & Layout Services did an excellent job of taking our ideas and making them a successful reality. Although we are 5,000 miles apart, everything went smoothly, from start to finish. You were very patient and accommodated our frequent design changes. We especially appreciate the close attention to details. We are very proud of the many compliments we've received from our new employees on how efficient our coffee bar is designed compared to others. We would definitely contact you again for any future endeavor!”  

 

    Beazabih, “Buzz“ Felleke - Lemoore, California
    “Two years ago I was surfing the internet to find a designer that could help me build my dream coffee house in the city of Lemoore, California, when I found Design & Layout Services. They started working with my architect before the plan was even drawn, and all throughout the planning process. Design & Layout Services worked with my contractor to make sure all the electrical and plumbing requirements were met. The staff was available at all times, because they took my project as if it was their own. I highly recommend Design & Layout Services to be your future partner in helping your dream also become a reality."  

 

    Ron Vaccerello - Mullica Hill, New Jersey
    “When we started our venture into Specialty Coffee we knew that we wanted to do it right. We had great support from the SCAA on the coffee end, and knew our store had to reflect that same passion. Working with Design & Layout Services was an easy choice for us. They know the industry and the proper placement to optimize space. After explaining our vision, Design & Layout Services knew what we wanted and what layout we were looking for, and they got it right the first time! We are in the final stages of the build-out and the flow is perfect. Their services are unmatched in the industry. Well worth every penny.”  

 

    Alexander Smith - Bluffton, South Carolina
    “The entire Design & Layout Services team have been an invaluable component in the creation and operating success of Buffalo's Book & Bakery. Design & Layout Services’ expertise reaches well beyond creativity in design and layout of foodservice facilities. Whether your dealing with menu creation, equipment selection and procurement, or health department and building code requirements, your staff have always responded swiftly with efficient and cost effective solutions. We consider Design & Layout Services a valued, long term partner for all our future foodservice-related projects.”  

 

    Darci Castillejos - Menifee, California
    “We want to thank you for all your help and professionalism with respect to our coffee shop plans.  With your plans and layout, the constructor, plumber and electrician have been able to work with no problem. not to mention the health and building department. We never expected this to be so difficult and complicated, nevertheless, your recommendations made it easier, and we were able to understand more of the process of opening our dream business. Again, thank you very much for all the help and the countless hours you spent advising us."  

 

    Jeanne Astor - Glen Burnie, Maryland
    “Most new, independent café owners have no idea how complicated the process can become, how quickly the limited funds can disappear and how disheartening it can be to deal with certain departments within each state and county. It has truly been a satisfying experience working with Design & Layout Services! The expertise you've shown with the contractor and health and building department have saved me countless hours, not to mention a fistful of dollars!”  

 

    Sal Tarraf - Minneapolis, Minnesota
    “I was looking at getting into the specialty coffee business, and I needed a lot of help. My background was in sales and marketing, I did not know the coffee industry. I talked to dozens of people seeking help and no one could give me a total picture of what we wanted, and it made me uncomfortable. At a trade show, I was referred to Design & Layout Services by an espresso equipment dealer. After our first meeting, I began to get excited again because they educated me on equipment, design issues, and various health and building codes. Without them I could never have opened my first three stores in just three months.”  

 

    Francis Aviani - Oakland, California
    “Design & Layout  Services was able to work both "out of the box" and "within the lines" to develop a functionally innovative space. They immediately understood how tea houses are different than coffee houses and the accommodations to standard foodservice design that needed to be made. Attention to tea storage solutions, the availability of different water temperatures and allowing for adequate prep space proved to be invaluable to the final tea house design and functionality.”  

 

    Charles Christie - Clear Lake, Iowa
    “We, like most people opening a coffee house, had limited funds. When major decisions are involved and large dollars attached to those decisions, I believe in allowing those best qualified to guide us along the way. Design & Layout Services was invaluable in many ways. They allowed us to concentrate on other important details, so we actually opened sooner than expected! Design & Layout Services kept us from making mistakes related to design, drain and electrical placement, mistakes we would have made if we did it on our own. I want to thank you and your team for your expertise and assistance in my project."  

 

    Jhanne Jasmine - Portland, Oregon
    “I was continually impressed by Design & Layout Services' unwavering support and sincere dedication to the success of my project. Your staff is first rate, and with mine being a start-up business, the depth and scope of their expertise in all aspects of coffee and tea house operations was invaluable to me. I would recommend them without reservation to anyone opening a café, coffee or tea bar.”  

 

    Brian Murdoch - Kitimat, British Columbia - Canada
    "One of my first concerns in requesting your services was the distances involved. Kitimat is an extremely long way from Minnesota. Today's technology is great - faxes and e-mails, make your services so convenient. On one occasion, I received three floor plan revisions within hours! Your experience in the coffee business and your professional approach made your service invaluable. I found your willingness to listen and educate us on the logical reasons for the layout was a true blessing. I know you will be a large part of our success."  

 

    Valinda Dickerson - Oxford, North Carolina
    “We did not have a clue as to how to go about starting this business. We had tried to work with a local company, but it took them forever to get a preliminary drawing, and when they finally did, they left out important pieces of equipment. Your expertise made things a lot easier on us. You even talked to the health department in Granville County to find out about our specific rules and regulations. We could not be more pleased with your services. Thanks again for all your help!”  

 

    Doug Boys and Mike Clucas - Manama, Bahrain - Arabian Gulf
    “As an international customer, Design & Layout Services has been flexible in working with our special needs. They have been professional and thorough and allowed us to focus on the big picture. Design & Layout Services has helped us avoid many mistakes and headaches. We highly recommend Design & Layout Services, and plan to use their services again for future stores.”